COLLECTION OF PERSONAL INFORMATION
When you make a purchase at our store or create an account, the personal information we collect may include your: Name, Delivery Address, Email Address, Telephone Number, Mobile Number, Date of Birth, Gender.
The personal information we collect from you will be used in some or all of the following ways:
– To deliver the products you have purchased via the Copper & Peach website.
– To communicate with you during the delivery process of the product and for customer support purposes.
– To provide you with relevant product information.
– To aid us in the development of new products and services.
– To optimise the site and your shopping experience.
Copper & Peach will communicate with you about your order an purchased products using email and by phone. Account holders must provide a valid phone and email address for this purpose.
We may also request feedback on your order, the shopping experience and the products offered via emails and surveys for the purpose of improving our service and product offering. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by emailing email@example.com.
Copper & Peach may also use your personal information to send you marketing or promotional information from time to time. You can opt out of receiving marketing information from Copper & Peach at any time by using the unsubscribe function within the email newsletter or by changing the settings under your My Account section.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt out.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at:
Copper & Peach
PO Box 2455,
Caulfield North, Victoria 3161,
We value our customers and will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from the Copper & Peach.
There may be some exceptional circumstances for disclosing your personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, for law enforcement purposes, or if you violate our Terms & Conditions.
CREDIT CARD INFORMATION & PAYMENT
Credit card information collected for the purpose of payment of products purchased at Copper & Peach will be processed securely using a PCI DSS compliant solution.
Credit card information will be masked on your account and will not be visible to Copper & Peach Customer Service operators.
Provision of credit card information as payment for the product/s constitutes an agreement for your purchase of the selected product/s.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you visit Copper & Peach website, whether as an account holder or a visitor, our servers and our Google Analytics account automatically records the information that your browser captures whenever you visit a website.
This data may include information such as your computer’s Internet Protocol (IP) address, browser type or the webpage you were visiting before you came to our site, pages of our site that you visit, the time spent on those pages, information you search for on our site, access times and dates, and other statistics.
We don’t treat the data collected as personal information or use it in association with other personal information, though we may aggregate, analyse and evaluate such information to better tailor or improve the services or products provided.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookie is a small file which is stored on the hard drive of your computer. Cookies contain information that helps us to improve our website and to deliver a better and more personalised service to you. They help us:
– To estimate our audience size and usage pattern.
– To store information about your preferences, and so allow us to customise website according to your individual interests.
– To speed up your searches.
– To recognise you when you return to the website.
AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your country/state/province of residence, or that you are the age of majority in your country/state/province of residence and you have given us your consent to allow any of your minor dependents to use this site.
TERMS OF SALE
We recommend reading all terms and conditions before processing your order. Placing your order signifies your agreement to be bound by these Purchase and Shipping Terms.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at email@example.com or by mail at: Copper & Peach, PO Box 2455, Caulfield North, Victoria 3161, Melbourne, Australia.